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NEWS
IAQ Council Fights Consumer Fraud
April 15, 2008

The American Indoor Air Quality (IAQ) Council has launched a campaign against consumer fraud in the environmental consulting and remediation industries.

In response to increasing misuse of its certification marks by non-certified individuals and companies, the IAQ Council is now taking formal steps to halt the misrepresentation of IAQ Council credentials.

The campaign targets the use of IAQ Council certification marks by individuals who have never held IAQ Council certifications, individuals whose certifications have lapsed or expired and companies who do not employ Council-certified professionals.

The IAQ Council has formally encouraged certificants and consumers to anonymously report suspected cases of consumer fraud by making use of its online database of current certificants. This database is open to the public and is searchable by certificant name, company name or zip code. Updated every Friday, it is a highly accurate list of who is currently certified by the IAQ Council.

The IAQ Council has sent letters to approximately 50 companies and individuals to date, requesting that websites and other advertising materials be corrected. If a company or individual has ignored the request, the IAQ Council will respond with a certified letter and begin formal complaint proceedings with the company’s local Better Business Bureau, county attorney, state attorney general and appropriate state licensing agencies.


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