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New ISO/IEC Standard is Effective and Friendly
December 14, 2009

ISO has published a new standard to help testers and reviewers of software user documentation in their work.

Effective use of software can be greatly boosted by a well designed and user friendly documentation. ISO/IEC 26513:2009, Systems and software engineering – Requirements for testers and reviewers of user documentation, will help to ensure that software users are provided with consistent, complete, accurate, and usable documentation. This International Standard defines the process through which user documentation products are tested.

The International Standard provides the minimum requirements for the testing and reviewing of user documentation, including both printed and on-screen documents used in the work environment by the users of systems software. It applies to printed user manuals, online help, tutorials, and user reference documentation. The standard deals with the evaluation of documentation only and not with the evaluation of the software it supports.

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