5 Critical Steps to Better Meetings
October 2019
Are your meetings creating valuable new insights for the business or are they a series of multitasking-filled monologues?
By: Rich Horwath
Strategies for Remaining Indispensable at Work: Proving Your Value
September 2019
The economy is booming—great! But wait—organizations continue to focus on cutting labor costs. Why? Labor costs comprise 80 percent or more of an organization’s operating costs.
By: Michele Wierzgac, MSEd
Hiring is an Emotional Exercise: 4 Tips for Selecting the Best Candidate
August 2019
Have you ever looked at a set of resumes and felt totally overwhelmed?
By: Jeremy Eskenazi
Business Valuations: Three Situations When You Might Not Need One
July 2019
Business valuations are an important tool for owners and leaders of privately-held companies.
By: Patrick Ungashick
The Gift of Feedback
June 2019
7 Steps to Move from Confrontation to Conversation
By: Dr. David Chinsky
4 Reasons Every Professional Should Have a Strategic Plan for Personal Development
May 2019
If you are serious about growing your business, everyone on your team needs a strategic plan for their own development that is separate from and exceeds the company’s current needs. Here’s why.
By: Tra Williams
Change Your Mindset or Suffer the Consequences
April 2019
We live in a world of unpredictable and uncontrollable change. How can we survive and even thrive when our environment turns against us?
By: Brad Wolff
Stalled Sales?
March 2019
If you are struggling with sluggish sales, there are two critical areas you must review to address the situation.
By: Jill J. Johnson
How Human Are You?
February 2019
How human are you? At work do you care more about profits or people? In sales, are you and the company more interested in making quota than taking care of the customer?
By: John Waid
VCU is engineering for Amazon HQ2’s workforce
January 2019
As Virginians, let’s not be overly concerned with where Amazon is in Virginia. Amazon HQ2’s influence — and its needs — will be too big to be confined to Northern Virginia.
EDITORIAL:
Barbara D. Boyan, Ph.D.
Connecting with Customers Through the Keyboard: Getting Your Chat Service Right
December 2018
Providing exceptional service via chat involves more than simply choosing a technology platform.
By: Kate Zabriskie
Giving Yourself Permission Slips to Succeed
November 2018
Joan was sitting at a round table when a hand descended over her right shoulder and slapped a piece of paper down on the wooden surface. A permission slip lay before her. Joan wondered, “Why do I need a permission slip?”
By: Sarah Bateman
Three Simple Training Tips to Dramatically Boost Company Performance
October 2018
Many companies view training as a “nice to have.” They think it is important to create an attractive, engaging training program for new hires …
By: Cordell Riley
Eight Elements That Comprise a High Performance Enterprise
September 2018
It’s no secret that the workforce and the nature of work itself are rapidly changing. Many organizations, particularly large ones, are like an ocean liner that can’t turn on a dime.
By: Sue Bingham
Wield the Five Keys to Leaving a Positive Leadership Legacy in Your Life
August 2018
Many successful business people have pondered their leadership legacy—how do they want to be remembered. And many of them struggle to find the answer.
By: Jeffrey W. Foley
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