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511 Continues To Grow

January 25, 2006

511 continues to grow in usage across the nation. After only 10 full months of operation, Virginia’s 511 traffic and travel information phone system received its 1 millionth call since the statewide launch in February 2005. “We are thrilled that we hit the 1 million call mark in under a year,” said Todd Kell, who leads the PBS&J Team that designed and operates the 511 telephone and website systems for the Virginia Department of Transportation. “By constantly improving the system and increasing public awareness, we expect to see some significant usage increases for both the telephone and website in 2006.”

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