Thomas Roofing & Supply Inc
202 Production Dr, Yorktown, VA 23693
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http://thomasroofingsupply.com
3.2 (39)
Mickie Dennis
Sept. 2, 2022, 6:21 a.m.
Plywood in valleys is not installed properly. Shingles overhang roof way to far. Flashing install was horrible. Called for the last 3-1/2 weeks and couldn't get a return phone call. Just a lot of I'll relay the message". Had neighbor call for estimate and phone call returned to him within 2 days. Theiy do not back up t...he warranty they promise on installation and shingles. More text
Noella Palmer
Sept. 2, 2022, 6:21 a.m.
Beware - Labor warranty is only 1 year. I bought a house where the previous owner had a new roof installed by Thomas Roofing. It is now leaking in two places. One clearly visible under a covered deck - I can see the water dripping from a roofing nail underneath. The other spot the ceiling drywall is getting soggy with ...a clear concentration point from a drip - only roof above and no pipes. But unfortunately the roof was installed 16 months ago, so I was told the labor is no longer under warranty. They offered to come out to see what needs to be repaired, but for a fee. And I was told their repair would be warranteed max only one year - but on the phone the nice lady said the guy doing the estimate would determine the warranty. So you're saying I have to pay him to come out, when the roof you installed is leaking, and on top of that he might even say the repair won't be under warranty? No thank you. I'll find a company to do the repair that stands by their work for longer. More text
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