Aug. 29, 2022, 11:30 a.m.
After searching all over town for the item, we finally found it at tractor supply. I know it can be frustrating to have people arrive at closing time and take their time, but we were not like that. We arrived 8 minutes before closing, looking for one thing. We asked for help and they were clearly upset. We searched eve...ry inch of the section where the item might have been, but couldn't find it. So we raced back to the front so that they could close down. The lady at the register assured us that she would be there for us when we got close enough. We also assured her that she was happy to help us find the item we were looking for and she didn't have to buy anything.
As I walked out of the door, I apologized to her for being so close to her and said thank you to her just to not be acknowledged. Sorry, but I am a person who works closely with the public and it is common to show customer service skills to at least tell your guest a good time. Although I don't usually complain, these employees were rude. We arrived late, so I apologize and waited for you guys 4 more minutes.