Sept. 8, 2022, 11:20 a.m.
Prime auto was recommended to me by a friend who said they were top-notch. I was wrong. I asked if they could install coilovers for my 2007 ls460. They said yes. After my vehicle was taken into their possession, I was called the following day. He said that i had the wrong parts. (which was correct since i ordered them ...previously) I told Vanna that if you don’t know what you’re doing, ill take it elsewhere. He put the coilovers on the vehicle and the one on the right side was higher than the other (he claimed it was because of the parking lot). I also asked him about the alignment, which he had never done, and he tried to charge me. At 60 mph, I feel vibrations and rubbing. Vanna has not been in touch with me for the past 3-4 days.
This shop is not recommended to me, unless you are willing to pay for bad service.