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GUEST ARTICLES ARCHIVE
Stalled Sales?
March 2019

If you are struggling with sluggish sales, there are two critical areas you must review to address the situation.

By: Jill J. Johnson

How Human Are You?
February 2019

How human are you? At work do you care more about profits or people? In sales, are you and the company more interested in making quota than taking care of the customer?

By: John Waid

VCU is engineering for Amazon HQ2’s workforce
January 2019

As Virginians, let’s not be overly concerned with where Amazon is in Virginia. Amazon HQ2’s influence — and its needs — will be too big to be confined to Northern Virginia.

EDITORIAL:
Barbara D. Boyan, Ph.D.

Connecting with Customers Through the Keyboard: Getting Your Chat Service Right
December 2018

Providing exceptional service via chat involves more than simply choosing a technology platform.

By: Kate Zabriskie

Giving Yourself Permission Slips to Succeed
November 2018

Joan was sitting at a round table when a hand descended over her right shoulder and slapped a piece of paper down on the wooden surface. A permission slip lay before her. Joan wondered, “Why do I need a permission slip?”

By: Sarah Bateman

Three Simple Training Tips to Dramatically Boost Company Performance
October 2018

Many companies view training as a “nice to have.” They think it is important to create an attractive, engaging training program for new hires …

By: Cordell Riley

Eight Elements That Comprise a High Performance Enterprise
September 2018

It’s no secret that the workforce and the nature of work itself are rapidly changing. Many organizations, particularly large ones, are like an ocean liner that can’t turn on a dime.

By: Sue Bingham

Wield the Five Keys to Leaving a Positive Leadership Legacy in Your Life
August 2018

Many successful business people have pondered their leadership legacy—how do they want to be remembered. And many of them struggle to find the answer.

By: Jeffrey W. Foley

1+1=7! Leveraging Intangibles for Business Wealth
July 2018

Every day, businesses lose money by not understanding or leveraging their investments. When one considers the financials of organizations, it is clear that a significant portion of those investments are not captured in financial statements.

By: Baldwin H. Tom

It Wasn’t Raining When Noah Built the Ark: Prepare for Family Business Quarrels Now
June 2018

There’s no such thing as a family business without conflict. If you Google “family business feud,” in less than a second, you’ll get roughly 1.2 million hits.

By: Mitzi Perdue

Monitoring Power Quality and Electrical Testing
May 2018

The demand for clean and safe power in mission critical operations is advancing overnight due to the rapid pace of technology improvements.

By: Ivan Alexander

What Do My Employees Need to Know About Cybersecurity?
April 2018

A cybersecurity awareness culture is critical to the success of your company. Employees need to understand how their actions positively and negatively impact the cybersecurity posture of your company.

By: Bryce Austin

Seven Best Practices to Budget (and Spend) for Marketing
March 2018

For anyone charged with allocating marketing dollars, it can seem like an arduous and even dicey process to decide how much to spend annually, and on what.

By: Andy Slipher

Seven Methods to Put Management Pillars into Practice
February 2018

People management has drastically changed since earlier decades, where the corporation was king and people were just workers to serve operational efficiency. The operational model for today is mission, purpose and sustainability. Today, teams and team leaders are kings.

By: Jan Makela

Maintaining Business Stability Amid Political Turbulence
December 2017

Have there been times during your career where you felt like you lost focus in your business? Outside influences may have affected the course you had set, tossing your business plan into a turbulent storm of chaos.

By: Jeff Bush


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