Baker Roofing Company

Charmain Kramer Sept. 2, 2022, 6:27 a.m.

We were told during a home inspection our 10 year old roof needed completely replaced by another company. We called Baker Roofing for a second opinion, Billy came out crawled on top of roof did a deep inspection, said a few missing shingles needed to be fixed, but other than that it was in good shape. We hired them an...d they sent out Josh, Taylor and Austin. They called about 20 minutes before they arrived to let me know, did the repairs and then were on their way. Very professional and would highly recommended all the way around. More text

Janee Diaz Sept. 2, 2022, 6:27 a.m.

Thank you Austin and Taylor for the super quick service you provided to find our leak. Your service was professional, on-time and we appreciated the photo documentation so we could see the issue. I would recommend this roofing company for their terrific work ethic and honesty.

Larae Savage Sept. 2, 2022, 6:27 a.m.

Wonderful service. We had Baker roofing come out to inspect our roof for repairs or replacement. At no time did they push us to replacement. They gave us information on both and we decided to replace. We have a difficult angled roof and Dallas and his team did an amazing job. We had rain halfway through install and the...y did a great job getting through it. Our roof looks amazing. We haven’t had a decent hard rain yet and that will be the ultimate test of their install. They are great to work with! More text

Merlyn Wilder Sept. 2, 2022, 6:27 a.m.

Austin and Taylor came out this morning to repair 3 shingles . They called me to let me know that they were on their way to render services. They were friendly, professional ,respectful and on time. I would highly recommend them. AARON Maxwell is the residential Sales Manger. Billy is the manager. Both managers answe...red all of my questions and explained everything to me in a timely fashion. I felt as though I was part of Bakers Roofing Family. ⁷Thank you for your professionalism and all that you do as a team.. continue to strive for excellence and you will always have business. God bless you all!!!!!Ms. Champion-Collins More text

Delora Trujillo Sept. 2, 2022, 6:27 a.m.

We reached out to Baker Roofing Company when another local roofing company failed to get back to us in a timely manner. Taylor and Austin came in record time, they were professional and prompt, even found something that the previous estimator did not find. I would highly recommend Baker Roofing for all your roofing nee...ds, they do an amazing job and are great to work with. Thank you Baker Roofing Company! More text

Candie Frank Sept. 2, 2022, 6:27 a.m.

My HOA uses Bakers Roofing and they are awesome! I was able to work with Austin who was very professional, provided very clear communication, and arrived on time. He took time to assess the area and explained exactly what was causing it and how he was going to fix it. I’d recommend their service!

Etsuko Phelps Sept. 2, 2022, 6:27 a.m.

My roof was actually replaced 2.5 years ago by Baker, as part of a larger townhouse neighborhood. The work was done very quickly and decent quality overall, in terms of completeness of the replacement. However, I was very disappointed with the cleanup and "putback" by the staff. As the crew removed the old roof, they f...lung shingles, nails, and plastic caps across all neighborhood yards and landscaping. (two windows were damaged from debris, of which Baker did pay to replace) They did come back out, at my email request, to do a "once-over" but it really did not improve. Fast forward 2.5 years, and Aaron came out for another project in the neighborhood. I introduced myself and explained my situation. He immediately apologized and said that clearly their team fell short of quality expectations, and that me collecting nails weekly from my yard 2.5 years later is unacceptable. He promised to come over to my unit when they finished up at the other house. Sure enough, an hour later they were over. They cleaned out every single gutter of nails and roofing debris and reattached the gutter and gutter guard that were damaged in the roof replacement. I'd encourage Baker Roofing to learn from Aaron and his colleague... quality and completeness are essential for customer satisfaction. Although I was unhappy with the job before, Aaron made it right. Did he have to do so? No. That's positive customer experience. Kudos to Aaron More text

Maynard Norton Sept. 2, 2022, 6:27 a.m.

I absolutely loved working with Baker!! They just finished replacing my rooftop deck and I couldn’t be more thrilled. Aaron in the Nashville office was quick to get me a quote & helped me navigate through every decision with his expertise. My operation manager William Price out of the Raleigh branch was so kind & promp...t in getting his guys out as soon as the materials came in. Tommy Penny, Jose Peña, Megal & David replaced the rooftop deck in only two days. They could not have been more professional, knowledgable & kind. I am so grateful to have worked with everyone at Baker & cannot thank them enough for my beautiful new deck. I will only use baker moving forward and highly recommend them to anyone seeking roofers. More text